Shipping policy

SHIPPING POLICY

We understand your excitement about receiving your order. At True Pearl Boutique, we do everything we can to ensure your delivery goes as smoothly as possible.

Delivery Timeframes

We are committed to offering you the best value for money. That is why we ship products directly from our supplier, allowing us to keep costs low and pass the savings on to you. Orders are generally processed within 3 business days. Delivery across Australia typically takes between 7 to 21 business days after processing. During peak periods or due to customs processing, it may take a little longer.

Always Free Shipping

Every order is delivered free of charge to your door. There are no hidden fees or additional costs at truepearlboutique.com.

Track Your Order

Want to stay informed about your delivery? You can track your order via our Order Tracking page. Tracking information will be available online 2 to 3 days after your purchase.

Track your order here

Questions About Your Order?

We understand how important it is to know when to expect your order and we do everything we can to keep our promises. Please note however that unforeseen circumstances such as extreme weather conditions, customs delays or carrier disruptions may affect delivery timeframes. These are outside our reasonable control and True Pearl Boutique cannot be held liable for such delays.

For any questions contact us at Customerservice@truepearlboutique.com